Mommy and Baby FAQ
FAQs
Answers to your common questions about CPAP devices and tips for getting better sleep every night.
Can I return my breast pump?
Breast pumps are not returnable once shipped, but are eligible for warranty replacement should there be an issue with the pump. If you are experiencing a problem with your breast pump, please call us at 1 (844) 993 3740.
Do you offer price matching?
Yes, we price match all authorized dealers. Please note that we cannot combine a price match and any additional promotions currently being offered.
Do you offer special pricing for purchasing in bulk?
Please give us a call at 1-800-955-6330 and speak to one of our customer service representatives. They would be happy to take your information, and someone will return your call.
Can I use my FSA or HSA funds for breastfeeding supplies?
We take both FSA and HSA payments for all orders.
Do you offer financing for breast pumps or other maternity items?
We offer financing through our partner Bread. To see if you qualify, click on the "As low as" button next to the Add to cart button to see if you qualify for Bread Financing.
Do you accept insurance?
AdaptHealth Marketplace does not accept insurance but can provide a detailed invoice for reimbursement. If interested in purchasing through insurance, we recommend contacting Storkpump by AdaptHealth at 844-993-3740 or visiting storkpump.com.
Do I need a prescription for my breast pump?
Breast pumps purchased through AdaptHealth Marketplace do not require a prescription. Insurance-covered breast pumps may require one. Visit storkpump.com to learn more.
How do you clean breast pump accessories?
To clean your breast pump accessories, wash them in warm, soapy water, in a designated basin. Rinse thoroughly and allow them to air dry. For sanitizing, you can also steam them in a microwave steam bag or use a sterilizer.
How long should I charge my breast pump?
It’s recommended to charge your pump for 2-3 hours, as prolonged charging can damage the device. Avoid leaving your pump charging overnight.
What is a wearable breast pump?
A wearable pump can be worn in your bra without any dangling bottles or cords.
How often should I replace my breast pump accessories?
It's advisable to regularly replace your pumping accessories: duckbill valves every 4-6 weeks and backflow protectors every 3-4 months. All other parts can be replaced as needed.
What is the warranty on breast pumps?
Warranty periods for breast pumps can vary by manufacturer, typically ranging from 1 to 2 years. Please refer to your manual for more details.
Are breast pumps FDA approved?
Yes, breast pumps are regulated by the FDA to ensure safety and effectiveness.
How often do I need to sanitize my breast pump accessories?
CDC recommends sanitizing once a day for added germ removal. You can also steam them in a microwave steam bag or use a sterilizer.
What is hospital strength suction?
"Hospital strength" is not an FDA-regulated term and can vary by manufacturer, but a suction strength of 250 mmHg or higher is generally considered "hospital strength".
What is the best portable breast pump?
The ideal portable breast pump offers strong suction, is easy to carry, and has a rechargeable battery. Some portable pumps are also wearable, fitting discreetly in your bra without hanging bottles or tubes.
How should I choose a breast pump?
Choosing a breast pump should align with your lifestyle. If you're returning to work, a wearable pump might be ideal. For support, connect with a lactation consultant at askanIBCLC@storkpump.com.
What is the difference between an electric breast pump and a wearable breast pump?
An electric breast pump requires being plugged into a power source, while a wearable pump is cordless, fits in your bra, and allows for hands-free pumping.